You always have 14 days from when you received your package to return it. After 14 days we offer exchanges in the form of another product or a voucher. Palette26 vouchers can be used both online and in-store. When returning a package the goods must be in original condition and may not have been used, cleaned or damaged in any way.

It is the customer’s responsibility to return the goods without damages during the transportation. The customer is also responsible for any return costs.

Create return label here

You can also return the goods in our physical store in Copenhagen.